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Appendix A FAQ A-3

This article was previously published under Q294820

SYMPTOMS

If you are using a Universal Serial Bus (USB) CD-ROM drive to

install Windows 2000 on certain legacy-free computers, you may

receive a "Stop 0x0000007B" Inaccessible_boot_device error

message while booting from the installation CD. Because many

legacy-free computers do not have a standard CD-ROM drive or

floppy disk drive, the USB CD-ROM drive may be the only method

for installing or recovering Windows.

CAUSE

Windows 2000 Setup does not support certain USB CD-ROM

drives as bootable devices. This causes error message during the

Text-mode portion of Setup.

RESOLUTION

Please contact your computer manufacturer for information about

obtaining updated Windows 2000 Setup disks that you can use to

boot your computer with a USB CD-ROM device.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft

products that are listed at the beginning of this article.

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